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Terms and Conditions

Queens of Digital, AI Employee Bootcamp Terms and Conditions

1. Introduction and Acceptance

These Terms and Conditions (these "Terms") govern your enrollment in and access to the AI Employee Bootcamp (the "Program"), an eight (8)-week cohort-based educational program offered by Queens of Digital Inc., a New York corporation ("Queens of Digital," "we," "us," or "our").

BY ENROLLING IN, PURCHASING A SEAT IN, OR ACCESSING THE PROGRAM, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT ENROLL IN OR ACCESS THE PROGRAM.

"You" and "your" means the person or entity enrolling in the Program. If you enroll on behalf of a business, company, or other organization, "you" means both that organization and the individual completing the enrollment, and you represent that you are authorized to bind that organization to these Terms. Enrollment constitutes your electronic signature and binding acceptance of these Terms.

2. Definitions

  • "Program" means the AI Employee Bootcamp, including the live cohort sessions, recorded course modules, community access, office hours, templates, and any related materials we make available.
  • "Program Materials" means all content, recordings, course modules, templates, frameworks, methodologies, prompts, documents, slides, and other materials we make available in connection with the Program, in any format.
  • "Enrollee" or "Participant" means an individual granted access to the Program under a paid enrollment.
  • "Cohort" means the specific eight (8)-week session group into which you are enrolled.
  • "Cohort Start Date" means the date on which the first live session of your Cohort is scheduled to begin.
  • "AI Tools" means any third-party artificial-intelligence platform, model, application, or service referenced or used in the Program, including Anthropic's Claude.

3. The Program

3.1. What Is Included

Enrollment in the Program includes, for the applicable Cohort:

  • Live cohort sessions over the eight (8)-week program;
  • Access to the recorded course modules for twelve (12) months from your Cohort Start Date;
  • Access to the Program community hosted on Slack;
  • Office hours as scheduled by us; and
  • Templates made available as part of the Program.

The Program does not include any certification, credential, license, or accreditation.

3.2. What Is Not Included

Unless expressly stated in writing by us, the Program does not include one-on-one consulting, done-for-you build services, custom development, dedicated account management, or any guarantee that you will build any particular AI system or achieve any particular outcome.

3.3. Enrollment by Organizations

If you enroll one or more individuals on behalf of an organization, the organization is responsible for ensuring each enrolled individual complies with these Terms, and the organization remains liable for all obligations under these Terms, including payment. Each enrolled seat grants access to one (1) named individual only. Access credentials and Program Materials may not be shared with, forwarded to, or used by any person who has not paid for and been assigned a seat.

4. Fees and Payment

4.1. Program Fee

The fee for the Program is:

  • Pay-in-full: Two Thousand Nine Hundred Ninety-Seven U.S. Dollars ($2,997.00); or
  • Payment plan: Four (4) installments of Eight Hundred Twelve Dollars and Fifty Cents ($812.50) each, for a total of Three Thousand Two Hundred Fifty U.S. Dollars ($3,250.00).

The payment-plan total reflects the cost of the installment option and is not a penalty or late charge.

4.2. Payment Plan Obligations

If you enroll on the payment plan, you are obligated to pay the full total of $3,250.00 regardless of whether you complete, attend, or use the Program, except where a refund is available under the section titled "Refund Policy." You authorize us to charge each installment to your payment method on file on the scheduled dates. If an installment payment is declined or fails, we may suspend or terminate your access to the Program until the balance is cured, and the entire remaining balance may become immediately due. You remain responsible for all amounts owed, together with reasonable costs of collection, including reasonable attorneys' fees, on amounts finally determined to be owed.

4.3. Payment Method

Payment is made by credit card or other method we accept, processed through a third-party payment processor. You are responsible for keeping your payment method valid. Payment in full (or your first installment) is required before your enrollment is activated.

4.4. Taxes and Third-Party Costs

Fees are exclusive of applicable taxes and of any third-party costs. You are solely responsible for the cost of any AI Tools, software subscriptions, or third-party services you choose to use in connection with the Program, including any Anthropic (Claude) subscription.

5. Refund Policy

5.1. Refund Before Cohort Start

You may request a full refund of the Program fee only if all of the following are true:

  • You submit your refund request in writing to shiffy@clareops.com before the Cohort Start Date of your Cohort; and
  • You have not downloaded any templates and have not accessed any recorded course modules.

If both conditions are met, we will refund the amount you have paid, less any non-refundable third-party payment-processing fees where permitted.

5.2. After Cohort Start, All Sales Final

Once the Cohort Start Date has passed, or once you have downloaded any templates or accessed any recorded course modules (whichever occurs first), all sales are final and non-refundable. No refunds, credits, or pro-rated refunds will be issued after that point for any reason, and any remaining payment-plan balance remains due and payable in full. This includes, without limitation, change in business needs, non-attendance, non-use, dissatisfaction with content, employee turnover, or termination of your access for breach of these Terms.

6. Intellectual Property and License

6.1. Ownership

All Program Materials are the sole and exclusive property of Queens of Digital or its licensors. This includes all course content, recordings, templates, frameworks, methodologies, prompt designs, knowledge-base structures, and related intellectual property, together with all improvements and derivatives. Nothing in these Terms transfers or assigns any ownership of any Program Materials to you.

6.2. Limited License

Subject to your payment in full and your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Program Materials solely for your own internal learning during your authorized access period. Where you enroll on behalf of an organization, this license extends only to the specific named individuals for whom seats have been paid.

6.3. Restrictions

You may not, and may not permit any other person to:

  • Reproduce, copy, distribute, publish, or publicly display any Program Materials;
  • Record, screenshot, transcribe, or otherwise capture any live session or Program Material, except any recordings we ourselves provide;
  • Sell, resell, license, sublicense, rent, or otherwise commercialize any Program Materials;
  • Create derivative works from, or incorporate Program Materials into, your own training programs, courses, or products;
  • Share login credentials or forward access links or Program Materials to any person who has not paid for and been assigned a seat; or
  • Use any Program Materials to build a competing course or program.

6.4. Enforcement

Unauthorized reproduction, distribution, resale, or sharing of Program Materials is a material breach of these Terms. In addition to any other remedy, we may immediately terminate your access without refund and pursue all available legal and equitable remedies, including injunctive relief and recovery of damages. We may seek temporary or preliminary injunctive relief in the courts identified in the section titled "Governing Law and Dispute Resolution" to protect our intellectual property, notwithstanding the arbitration provision.

6.5. Your Own Work Product

Any AI systems, workflows, or materials that you yourself create using the skills taught in the Program are yours. This section does not claim ownership of your own work product; it protects only our Program Materials.

7. Recording, Testimonials, and Promotional Rights

7.1. Recording of Sessions

Live sessions, Q&A calls, and office hours are recorded. By participating, you consent to being recorded, including your name, voice, image, and statements made during sessions. Recorded sessions may become part of the Program curriculum and may be made available to current and future Enrollees.

7.2. Promotional Rights

You grant us a perpetual, worldwide, royalty-free license to use your name, likeness, voice, statements, and any results or feedback you share, for the purpose of marketing and promoting the Program and our related offerings, including in testimonials, case studies, social media, website content, and advertising. No additional consent or compensation is required. These rights survive completion of the Program.

7.3. Opt-Out

You may request that we stop using a specific piece of promotional content that identifies you by writing to shiffy@clareops.com. We will make reasonable efforts to honor such requests on a going-forward basis. An opt-out request does not entitle you to any refund or compensation and does not require us to recall materials already distributed.

8. Disclaimers

8.1. No Guarantee of Results

THE PROGRAM IS EDUCATIONAL AND INFORMATIONAL IN NATURE. WE MAKE NO GUARANTEE OF ANY SPECIFIC RESULT, OUTCOME, REVENUE, TIME SAVINGS, OR BUSINESS BENEFIT. Any examples, testimonials, or case studies represent individual experiences and are not typical or guaranteed. Your results depend entirely on your own implementation, effort, circumstances, and factors outside our control. You assume all risk associated with applying anything taught in the Program.

8.2. Not Professional Advice

The Program does not constitute legal, financial, tax, accounting, or other professional advice. You should consult appropriately licensed professionals before making business decisions. We are not responsible for any decision you make based on Program content.

8.3. AI Tools and Platform Dependency

The Program teaches the use of third-party AI Tools, including Anthropic's Claude, which we do not own or control. You acknowledge that:

  • AI Tools generate outputs probabilistically and may produce errors, omissions, or "hallucinations," and require human review before you rely on or act on any output;
  • Third-party AI Tools may change, degrade, become unavailable, change their pricing or terms, or be discontinued at any time, which may affect the relevance or usability of Program content;
  • We are not responsible for the availability, performance, accuracy, or cost of any third-party AI Tool or platform; and
  • You are solely responsible for ensuring that your own use and implementation of any AI Tool complies with all applicable laws, regulations, and third-party terms of service, including data-privacy and industry-specific requirements applicable to your business and your data.

8.4. No Warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE PROGRAM AND PROGRAM MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

9.1. Exclusion of Indirect Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST BUSINESS, OR LOST OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.2. Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PROGRAM OR THESE TERMS WILL NOT EXCEED THE TOTAL AMOUNT YOU ACTUALLY PAID TO US FOR YOUR ENROLLMENT.

9.3. Basis of the Bargain

You acknowledge that these limitations reflect a reasonable allocation of risk, are a material basis of the bargain between you and us, and would not be offered at the stated fee without them. Nothing in these Terms limits any liability that cannot be limited or excluded under applicable law, including liability for our own gross negligence, willful misconduct, or fraud.

10. Community Standards and Termination

10.1. Community Conduct

Access to the Slack community and live sessions is a privilege. You agree to conduct yourself professionally and not to engage in harassment, spam, solicitation of other participants, or disruptive behavior.

10.2. Our Right to Terminate

We may suspend or terminate your access to the Program immediately, without refund, if you:

  • Materially breach these Terms, including the intellectual-property restrictions;
  • Share access or Program Materials with unauthorized persons;
  • Fail to make a payment when due;
  • Engage in conduct we reasonably determine to be harmful to the community, other participants, or our business; or
  • Provided false information during enrollment.

10.3. Effect of Termination

On termination, your license to access the Program and Program Materials ends immediately, you must cease using and delete any Program Materials in your possession, no refund will be issued except where expressly provided in the Refund Policy, and any outstanding balance remains immediately due and payable.

11. Privacy

We collect and process personal information, including enrollment and contact information and payment information, in order to administer the Program, communicate with you, and market our offerings consistent with your choices. Payment information is processed by a third-party payment processor; we do not store full payment-card details. We apply reasonable administrative, technical, and physical safeguards to protect the information we hold. Our handling of personal information is further described in our Privacy Policy, which is incorporated into these Terms by reference. If any conflict exists between these Terms and the Privacy Policy as to personal information, the Privacy Policy governs as to that information.

12. Governing Law and Dispute Resolution

12.1. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. New York bears a reasonable relationship to these Terms, including because Queens of Digital is incorporated and maintains its principal place of business in New York and provides the Program from New York.

12.2. Binding Arbitration

Except as provided in the section titled "Injunctive Relief," any dispute, claim, or controversy arising out of or relating to the Program or these Terms will be finally resolved by binding arbitration administered by the American Arbitration Association (the "AAA") under its applicable rules then in effect (including the Consumer Arbitration Rules where those rules apply to an individual Enrollee). The arbitration will be conducted before a single arbitrator, seated in New York, New York. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. This provision does not prevent either party from bringing an individual claim in small-claims court where the claim qualifies.

12.3. Class-Action Waiver

To the maximum extent permitted by law, all disputes must be brought in your individual capacity only, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding.

12.4. Injunctive Relief

Notwithstanding the arbitration provision, either party may seek temporary or preliminary injunctive relief in the state or federal courts located in New York, New York, to protect its intellectual property or confidential information, and each party consents to the jurisdiction of those courts for that purpose.

12.5. Time Limitation on Claims

To the extent permitted by law, any claim arising out of or relating to the Program or these Terms must be filed within one (1) year after the claim arose; otherwise the claim is permanently barred.

12.6. Fees

Except as otherwise required by the applicable AAA rules or awarded by the arbitrator, each party bears its own attorneys' fees and costs.

13. General Provisions

13.1. Force Majeure

We are not liable for any delay or failure to perform (other than a payment obligation owed to us) caused by events beyond our reasonable control, including acts of God, natural disaster, pandemic, war, terrorism, labor disputes, governmental action, internet or utility failures, and the unavailability, outage, discontinuation, or material change in functionality or terms of any third-party AI Tool or platform.

13.2. Assignment

You may not assign or transfer your enrollment or these Terms without our prior written consent. We may assign our rights and obligations, including in connection with a merger, acquisition, or sale of substantially all assets, on notice to you.

13.3. Modifications to These Terms

We may update these Terms from time to time. We will post the current version and, for material changes affecting active Enrollees, provide notice by email. Your continued access to the Program after the effective date of an update constitutes acceptance of the updated Terms.

13.4. Changes to the Program

We may modify the structure, content, schedule, or delivery of the Program to maintain quality, relevance, or legal compliance. We will notify Enrollees of significant changes. Program changes do not entitle you to a refund except as expressly provided in the Refund Policy.

13.5. Notices

Notices to us must be sent in writing to shiffy@clareops.com. Notices to you will be sent to the email address you provided at enrollment. You are responsible for keeping your email address current. Notices are effective on receipt, and email notices are deemed received twenty-four (24) hours after sending absent a bounce or delivery-failure notice.

13.6. Entire Agreement; Severability; Waiver

These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Program and supersede all prior understandings on that subject. If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or if it cannot be, severed, and the remaining provisions remain in full effect. Our failure to enforce any provision is not a waiver, and no waiver of one breach waives any other.

13.7. Survival

The sections titled Intellectual Property and License; Recording, Testimonials, and Promotional Rights; Disclaimers; Limitation of Liability; Privacy; Governing Law and Dispute Resolution; and General Provisions survive completion or termination of the Program.

14. Acknowledgment

BY ENROLLING IN THE PROGRAM, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS, AGREE TO BE BOUND BY THEM, UNDERSTAND THE REFUND POLICY IS LIMITED TO REQUESTS MADE BEFORE THE COHORT START DATE, AND UNDERSTAND THAT THE PROGRAM IS EDUCATIONAL AND CARRIES NO GUARANTEE OF RESULTS.

Queens of Digital Inc.

78 Roanoke Street, Staten Island, NY 10314

Email: shiffy@clareops.com

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